Choosing the Right Auction Service Provider

When it comes to fundraising, auctions can be a great way to bring in money for your cause. Whether it is a live auction or a silent auction, auctions are fast, efficient and often generate more money than other methods. However, the success of an auction is highly dependent on the auction service provider.

If you choose poorly, for example, someone who may not be experienced in running successful auctions, you are increasing the risk of your auction items not fetching the high prices that you were hoping for. If you choose someone who is not familiar with the type of event that you are hosting, they may not be able to provide the necessary services and support that you need. Likewise, if you get someone who is not a good fit for your event, they may not be able to provide the level of customer service and support that you expect.

With the right auction service provider, you can maximise your profits and simplify the process so you can focus on what matters most. But, with so many companies offering auction services, how do you choose which one is right for you?

Here, we will outline some of the things to consider when selecting an auction service provider for your next live or silent auction. We will give you some tips on choosing the right auction service provider for your next fundraising activity. So, read on to know more!

How to Choose the Right Auction Service Provider For Your Organisation

Deciding to use an auction service provider is a big decision for any organisation. There are a lot of factors to consider. Here are a few things to keep in mind when making your decision:

    • Size of Your Organisation

Are you a large corporation with multiple locations or a small local business? The size of your organisation will be one of the biggest factors in determining which auction service provider is right for you.

    • Type of Auction You Need

What type of auction do you need? Do you need a live auction with in-person bidding or an online auction that anyone can participate in from anywhere in the world? Make sure the provider you choose offers the type of auction you need.

    • Your Budget

Auction service providers can vary widely in price. Make sure you know how much you are willing to spend before you start looking.

Questions to Ask When Choosing an Auction Service Provider

If you are considering using an auction service provider to make your fundraising event a success, choose one that will meet your needs and exceed your expectations. To help you make the best decision, here are six key questions to ask:

1. What Services Do You Offer?

Make sure the company offers a comprehensive range of services, from online auction management and marketing to on-site support and post-sale follow-up.

2. What Is Your Expertise?

You want a company that is knowledgeable about the type of auction you are interested in. If you are looking to sell a piece of art, for example, you will want to find an auctioneer who specialises in art auctions.

3. What Is Your Track Record?

Find out how long the company has been in business and ask for references from satisfied clients. It would also not hurt to do your research as well. A quick online search should turn up any complaints or red flags.

4. What Are Your Fees?

Be sure to get a complete breakdown of all charges so there are no surprises down the road. Some sites take a percentage of each sale, whilst others charge a flat fee. Make sure you understand what you’re being charged and that it’s in line with what other companies are charging.

5. What Is Your Guarantee?

Find out what kind of guarantee or satisfaction policy the company offers. This will give you peace of mind knowing that you’re working with a reputable company that stands behind its services.

6. How Do You Deal With Customers?

Take a close look at the customer service options. Is there a live chat? Phone support? Email? Find a company where you can easily get in touch with someone if you have any questions or problems.

Helping Hand Group Auction Services: Lending You a Helping Hand

Auctions are a great way to maximise profits. By creating competition among buyers, you can ensure that you get the best possible price for your item. They are also quick and convenient. Once the auction is set up, whether it is a live auction or a silent auction, all you need to do is wait for the bids to come in. This is a much simpler process than setting up a traditional sale, which can often take weeks or even months.

If you are looking for an auction service provider with experience, expertise and great customer service, look no further than the Helping Hand Group. We provide full event support from pre-event planning to live event support and post-event review to ensure your fundraising event runs as smoothly as possible.

With over 20 years of experience, our team of professional and charismatic auctioneers will be able to handle all of the paperwork and logistics so that you can focus on your charity or property.

Email us at to know more.